(Organised by Vyapar India Association)

1. About This Privacy Policy

Vyapar India Association (“we”, “us”, “our”) is committed to respecting and protecting your privacy.

This Privacy Policy applies to the PACKTEX website, event registrations, applications, digital platforms, badge systems, and related services (collectively, the “Service”) that link to or reference this Privacy Policy.

This policy explains how we collect, use, disclose, and safeguard your personal information when you interact with PACKTEX as a visitor, exhibitor, sponsor, partner, speaker, or attendee.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect personal information in the following ways:

(a) Information You Provide to Us

Depending on how you interact with PACKTEX, we may collect:

• Contact details: name, email address, phone number, postal address, company name, designation, social media handles
• Registration and profile information: educational, professional and business details, areas of interest, dietary or accessibility requirements, profile photo
• Account information: login credentials, passwords, and security details (where applicable)
• Payment details: billing information for registrations, stalls, sponsorships, or services
• Communications: inquiries, feedback, appointment requests, messages sent to support, exhibitors, or partners
• Sensitive information (only when voluntarily provided): health or disability information for accessibility, safety, or emergency assistance

For health and safety purposes at events, we may implement preventive measures including visual health checks or coordination with relevant authorities, where required.

(b) Information from Other Sources

We may receive personal information from:

• Event partners, exhibitors, sponsors, and service providers
• Social media platforms when you interact with us or grant permissions
• Publicly available sources and business directories
• Technology providers that help determine approximate location based on IP address

(c) Information Collected Automatically

When you use our website or attend events, we may automatically collect:

• IP address, browser type, device identifiers, operating system
• Website usage data, pages visited, click streams, date and time stamps
• Event location data (such as zone or booth-level movement where applicable)

This information is collected using cookies, log files, RFID badges, Bluetooth, CCTV, photography, and similar technologies.

You can manage cookies through your browser settings. Disabling cookies may limit access to certain features of the Service.

3. How We Use Your Information

We use personal information to:

• Manage registrations, attendance, and participation in PACKTEX
• Process payments, orders, and exhibitor services
• Provide customer support and respond to inquiries
• Improve our website, services, events, and user experience
• Personalise content, recommendations, networking, and matchmaking
• Communicate event updates, schedules, and important notices
• Send promotional communications about PACKTEX and related events (subject to your preferences)
• Conduct analytics, research, reporting, and business operations
• Ensure safety, security, and compliance at events
• Comply with legal obligations and enforce our terms

4. Networking, Matchmaking & Directories

Based on your preferences, we may:

• Recommend exhibitors, sessions, speakers, or networking opportunities
• Include your name, company, and business contact details in attendee or exhibitor directories
• Enable digital business card sharing via badge scans or event platforms

You can manage or opt out of these features through your registration settings or by contacting us.

5. Sharing of Your Information

(a) Service Providers

We may share personal information with trusted service providers, including:

• Payment processors
• Event venues and on-site contractors
• IT, hosting, analytics, and email service providers
• Logistics, printing, and badge management partners

These parties process information only on our instructions and subject to confidentiality obligations.

(b) Exhibitors, Sponsors & Partners

Based on your choices:

• Your details may be shared with exhibitors or sponsors when you visit their booths, scan badges, attend sessions, or redeem invitations
• Exhibitors and sponsors may contact you directly regarding their products or services

(c) Legal & Business Reasons

We may disclose personal information if required to:

• Comply with laws, regulations, or legal processes
• Prevent fraud, security threats, or misuse
• Protect rights, safety, or property
• Support a business transfer, merger, or restructuring

6. User Content & Event Media

If you submit content (articles, testimonials, videos) or participate as a speaker or award nominee:

• Your name, image, voice, and professional profile may be used for event promotion, publications, and marketing
• Event photography, videography, and recordings may be captured and used for promotional and archival purposes

7. Your Choices & Communications

You may:

• Manage communication preferences during registration
• Unsubscribe from marketing emails using the link provided
• Opt out of personalised matchmaking or recommendations

We may still send essential service-related communications.

8. Accessing & Updating Your Information

You may request to:

• Access, correct, or update your personal information
• Delete your profile or withdraw consent where applicable

Requests can be made by contacting us using the details provided on the website. Identity verification may be required.

9. Data Retention

We retain personal information only as long as necessary to:

• Provide services and manage events
• Meet legal, accounting, and regulatory requirements
• Resolve disputes and enforce agreements

10. Children’s Privacy

The PACKTEX Service is not directed to children under the age of 13. We do not knowingly collect personal data from children.

11. Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or alteration.

12. Location of Processing

Personal information may be stored and processed in India or other countries where our service providers operate. We ensure reasonable safeguards are in place to protect your data in accordance with applicable laws.

13. Legal Basis for Processing

Where applicable, we process personal data based on:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests, except where overridden by your rights

You may withdraw consent or object to processing where permitted by law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date. Material changes will be notified through the Service or other appropriate means.